In a new weekly segment we've asked Kristi Faltorusso, VP of Customer Success at IntelliShift, to join us as we tackle Q&A that comes Inbound.
Our goal: to give tactical, direct advice to customer success leaders.
Today's segment:
- How can CSMs help launch a product
- Transforming from bookings to customer success focus
- Economics of a SaaS business and funding sources
- Technology and content marketing helping long-tail retention
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If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
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