This week Jeff Kushmerek joins Jeff Breunsbach to talk about the difference between onboarding and implementation
| Onboarding | Implementation |
| Ongoing |
Finite Period |
| Measurement - Time to Value | Measurement - Time to Launch |
| No handoffs | Multiple handoffs |
Jeff K. shares his insights into how to handle the differing needs of Implementation in a way that supports the customer's goals, the metrics needed to be measured, and the outcomes that need to be defined.
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