Q&A w/ Kristi Faltorusso: Joint Success Plans, Customer Marketing and What makes a healthy customer

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This is a podcast episode titled, Q&A w/ Kristi Faltorusso: Joint Success Plans, Customer Marketing and What makes a healthy customer. The summary for this episode is: <p>In a new weekly segment we've asked <a href="https://www.linkedin.com/in/kristiserrano/">Kristi Faltorusso</a>, VP of Customer Success at <a href="https://intellishift.com/">IntelliShift</a>, to join us as we tackle Q&amp;A that come Inbound. &nbsp;<br><br>Our goal: to give tactical, direct advice to customer success leaders.&nbsp;<br><br>Today's segment:&nbsp;</p><ul><li>Joint Success Plans</li><li>Customer Marketing</li><li>Customer Health</li><li>Executive Sponsors</li><li>Top Qualities In CSMs</li></ul><p>--<br>This podcast is brought to you by Jay Nathan and Jeff Breunsbach of Customer Imperative, where we help B2B SaaS organizations build growth &amp; retention strategies. Learn more at <a href="https://customerimperative.com/">https://customerimperative.com/</a><br><br>Jay Nathan: <a href="https://www.linkedin.com/in/jaynathan/">https://www.linkedin.com/in/jaynathan/</a><br>Jeff Breunsbach: <a href="https://www.linkedin.com/in/jeffreybreunsbach">https://www.linkedin.com/in/jeffreybreunsbach</a></p>

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In a new weekly segment we've asked Kristi Faltorusso, VP of Customer Success at IntelliShift, to join us as we tackle Q&A that come Inbound.  

Our goal: to give tactical, direct advice to customer success leaders. 

Today's segment: 

  • Joint Success Plans
  • Customer Marketing
  • Customer Health
  • Executive Sponsors
  • Top Qualities In CSMs

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This podcast is brought to you by Jay Nathan and Jeff Breunsbach of Customer Imperative, where we help B2B SaaS organizations build growth & retention strategies. Learn more at https://customerimperative.com/

Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach