The basics of managing customer success managers (Danielle Weinblatt, Entelo)
In episode 5, Jay talks with Danielle Weinblatt, Chief Product Officer at Entelo who pioneered their recruitment software to help HR teams discover, qualify, and engage with top talent. She gives us her expertise on CSM responsibilities, compensation, and approaches to blending CSMs and account managers.
Big shout out to Danielle and Entelo (https://www.entelo.com/)
Danielle Weinblatt: https://www.linkedin.com/in/dweinblatt/
This can be found on our website: https://customerimperative.com/danielle-weinblatt/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach of Customer Imperative, where we help B2B SaaS organizations build growth & retention strategies. Learn more at https://customerimperative.com/
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach/