Customer centric processes for customer success (Dave Blake, CEO of Client Success)
Dave Blake is customer success pioneer. He's been a Silicon Slopes (Lehi Valley, Utah) fixture since his early days leading customer success teams at Omniture and Adobe. He's now the CEO of Client Success, a customer-centric platform for B2B SaaS and software companies.
Big shout out to Dave and Client Success https://www.clientsuccess.com/
Dave Blake: https://www.linkedin.com/in/davecblake/
This can be found on our website: https://customerimperative.com/dave-blake/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach of Customer Imperative, where we help B2B SaaS organizations build growth & retention strategies. Learn more at https://customerimperative.com/
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach/