This week, Jeff takes a quick look at the increasing need to build relationships, and the need to do it at scale.
Why scale a relationship? The changing dynamic of the stakeholders themselves as well as the need to move away from a single point of contact are all factors. Take a listen to a variety of ways Jeff suggests to not only scale your relationships, but do it in a way that builds value beyond the current relationship building processes.
Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.