This week, Jeff takes a quick look at how to help your CSM team manage the increasing pressure they are under: 1:many programs.
Jeff walks you through 5 steps to move quickly into some effective and simple ways to to allow your CSMs to scale where they can so they can focus on what they need to.
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We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.
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Today's episode is sponsored by Totango
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