Customer success teams aren’t here to simply train the customer on using a product.
Customer success teams are change management agents. Helping guide a customer to an outcome through people, process and technology habits.
Reframe the thinking for your CS teams.
Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.
We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.
GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.